Our Business Overview
STATEMENT OF VISION
To be the leading provider in hospitality and leisure operations in Africa.
MISSION
We provide outstanding hospitality experiences that our guests love.
- To our Guests
Exceeding their expectations through the provision of a delightful service, as they are our reason for existence.
- To our Employees
Creating opportunities for personal growth and balanced lifestyles for all our staff to enable them to positively influence lives around them and delight our guests.
- To our Community and Environment
To be a model corporate citizen in the society in which we operate from where we derive our identity and being.
- To our Business Partners
Establishing ethical and honest relationships with our business partners and suppliers who enable us to meet and exceed our guest expectations.
- To our Shareholders
Deliver real value growth to our shareholders in excess of 20% return on equity per annum.
OUR CORE VALUES AND BELIEFS
Our five-point “ExCite” value system forms the basis of our belief system within the organization.
We will do so through:
- Excellence – We deliver experiences beyond expectation.
- Care – We are each other's keeper and are mindful of the well being of all.
- Innovation - We explore ideas and encourage different mindsets that facilitate continous improvement.
- Teamwork – We believe together we achieve more.
- Enjoyment - We are passionate and take delight in everything we do.